Frequently Asked Questions
Find answers to common questions about our jewelry and services
What materials are your jewelry pieces made from?
Our pieces are primarily crafted from high-quality 925 Sterling Silver, 18k Gold Vermeil, and 14k Solid Gold, often featuring cubic zirconia or semi-precious stones.
Can I wear my jewelry in water?
To maintain the longevity and luster of your gold-plated pieces, we recommend removing them before swimming, showering, or exercising.
Do you offer ear piercing services?
Yes, we offer professional piercing services in our physical studios. You can book an appointment directly through our website.
How should I clean my jewelry?
Gently polish your jewelry with a soft, lint-free cloth. Avoid harsh chemicals and store pieces in their original pouch to prevent scratching.
Is your jewelry nickel-free?
Yes, all Astrid & Miyu jewelry is nickel-free and safe for those with sensitive skin.
Do you offer a warranty on your products?
We offer a 1-year warranty on all our jewelry items, covering any manufacturing defects from the date of purchase.